Delivering our first order and listening to feedback
We just delivered our first order to one of our oldest friends and fellow small business owner here in Downtown LA - Toni from Toni's Pet Concierge! We've known Toni for over 10 years, she's taken care of our own dogs so if you ever need a dog walker/sitter, she is the best person to go to. Check her out on IG at @tonispets.
Talking about first customers... Since launching, we've received enormous support and feedback, so thank you. One of the things that we heard consistently was that most didn't want to wait until Monday's to receive their order. We get it and we hear you!
So yesterday, we made a change on our website and processes to allow for faster delivery. You can order at any time now, and select a delivery date as soon as two days from the time you order to allow time for all of the preparing, cooking and schlepping that we love to do.
We started Palateable to not only offer delicious, healthy food options for you and your family online in Los Angeles but to also offer a premium, first in class experience and service to our customers. To us that means using high quality ingredients in our food, fast delivery, a user friendly website and no hassle customer service.
We're listening and you continue to inspire us to strive for greatness!
- Roberta, Co-founder + Executive Chef